![]() ![]() Setting up your Facebook chatbot isn’t glamorous, but the rewards are well worth the work. Now we’ve put together a comprehensive Facebook Messenger guide that will go through the process of setting up your business’s Facebook page step by step. We’ve outlined several important ways Facebook Messenger can boost your business. How to Use Facebook Messenger for Your Business For customers having problems, this creates a memorable experience and a favorable impression. When you set up a Messenger bot or a Messenger system in general for your business, you can resolve issues in as little as 42 seconds. Another significant point is the efficiency you gain when using Facebook Messenger to solve consumer issues. If they have positive interactions using this avenue, they’re more likely to come back for more products and services.Īds in Facebook Messenger also earn up to 15 times more engagement than standard ads because you can target them for specific audiences, like past customers. However, messaging apps keep 62 percent of their users after a year.įor a business, this means utilizing Facebook Messenger connects you to customers you can retain for your business. The typical mobile app retains 11 percent of its users after a year. One firm showed that people use messaging apps more than other apps. The retention rate is another big bonus for using Facebook messages. ![]() This activity level opens your business to a whole new demographic that you won’t have access to if you don’t use the messaging apps. One study published in 2019 showed that there are over half a billion more more active users on messaging apps than on various social media platforms. The user base for dedicated messaging tools is beginning to overtake that of broader social platforms themselves. When you consider broad social network trends, you get a clearer picture of how vital Facebook Messenger is for businesses. How Facebook Messenger’s Flexibility Helps Your Business ![]()
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